Terms & Conditions

Applicability, applicable law
1.1. These general terms and conditions (hereinafter: „GTC“) apply to all contracts concluded via our onlineshop https://www.drinkuwu.com.
1.2. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention
on Contracts for the International Sale of Goods if
a. the customer has his habitual residence in Germany, or
b. the customer’s habitual residence is in a country that is not a member of the European
Union.
1.3. In the event that the customer has his habitual residence in a member state of the European
Union, the law of the Federal Republic of Germany shall also apply, whereby mandatory
provisions of the state in which the customer has his habitual residence shall remain unaffected.

Conclusion of contract
2.1. The presentation of the products and offers in our online shop, in social media or videos does
not yet constitute a legally binding offer, but merely an invitation to inform yourself about the
products offered. The presentation of the products in our online shop does not guarantee that
the products are available.
2.2. An order can be placed without creating an user account. To place a binding offer, the customer
must add the products or services to a virtual shopping cart and enter his or her personal delivery
and payment data. Before submitting the binding offer, the customer hast he opportunity to
correct order details and personal data. By clicking the „Buy now“ button, the customer places
a binding order.
2.3. After submitting the order, the customer receives an automatic order summary which does not
yet represent the acceptance of the order by the seller. The contract is concluded only by an
express acceptance by the seller or implied by the execution of the order.
2.4. The prevailing contractual language is German. Any other language versions of our website or
of these GTC shall only serve the understanding of a broader audience. The German version of
these GTC shall be binding.
2.5. The contractual provisions with details of the ordered goods or services, these GTC and the
cancellation policy shall be sent to the customer by means of a link via email. There is no further
storage of the contractual provisions by the seller.
2.6. If the order exceeds customary quantities, the consent of the seller is required.

Product presentation and available designs in mixed trays
3.1 The price quoted refers exclusively to the goods specified in the description. Items shown in pictures for decorative or illustrative purposes are expressly not included in the price, unless otherwise stated in the text.
3.2 The external appearance of the products may differ slightly from the products actually delivered.
3.3 When ordering a mixed pack/tray, the selection of the tins included is made at random. It does not constitute a defect if the contents of the mixed pack do not match the customer’s expectations with regard to the available designs and their number. The seller has no influence on how many different designs are included and in what quantity.

Payment and shipping conditions
4.1. Unless otherwise stated in the seller’s product or service description, the prices quoted are gross
prices which include the statutory value added tax. Any additional delivery and shipping costs
will be indicated separately.
4.2. In case goods are shipped to an address outside the Federal Republic of Germany, custom duties and other charges may apply. These additional costs shall be borne by the customer.
4.3. Payment is due immediately after conclusion of the contract. Payment services available include PayPal, credit card, giropay and Sofortüberweisung. Furthermore, vouchers can be used as a means of payment.

UWU Loyalty Program
5.1. Registered customers will be credited with UWU Points for every product purchased and paid
for during the promotion period. The number of UWU Points is based on the value of the order.
The customer receives 10 UWU Points for every Euro paid. UWU Points are only granted on the
purchase value, not on bottle deposits, shipping costs or other additional costs.
5.2. UWU Points can be exchanged for products in the seller’s online shop. The selection and
availability of the products available for exchange may vary. UWU Points can only be used for
the purchase of products if the order contains at least one paid product.
5.3. The seller may change the value of the UWU Points in favour of the customer, for example
during time-limited promotions (e.g. double-point promotion).
5.4. The Loyalty Program only applies to orders placed via the UWU online shop, not via partners or
retail purchases. UWU Points can only be redeemed in the seller’s online shop.
5.5. UWU Points are not transferable to other persons. UWU Points expire after 18 months at the
latest.
5.6. The seller reserves the right to cancel the UWU Loyalty Program at any time and without giving
reasons. In the event of cancellation by the seller, the UWU Points shall remain valid in
accordance with the above provisions.

Retention of title
6.1. The goods shall remain the property of the seller until full payment.
6.2. If the customer falls behind with his/her payment more than 10 days after due date, UWU reserves the right to withdraw from the contract and to reclaim the goods.

Right of withdrawal for goods
7.1. As a customer (§ 13 German Civil Code) you have a right of withdrawal. Consumer means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession. For food products, the right of withdrawal only applies to unopened goods and goods that are not quickly perishable.
7.2. You can find further information on the right of withdrawal in the document “Widerrufsbelehrung“ below.
7.3. Please note that the customer has to cover the cost of reshipment.

Warranty for goods
8.1. The customer’s warranty rights shall be in accordance with the statutory provisions.
8.2. The customer is requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify the seller immediately of any complaints. If the customer does not comply with this, this does not affect the statutory warranty claims of the customer.
8.3. For technical reaseons, a correspondence between the color of the products and the color displayed on the customer’s screen cannot be guaranteed. Minor color deviations that are customary in trade and are reasonable for the customer shall not constitute a defect. The same shall apply to deviations in dimensions and surface quality that are customary in trade and reasonable for the customer.
8.4. Products are sold for ordinary use of the product category. The ordinary use of a beverage is consumption of the liquid. Slight transport damage to the packaging of the beverage, such as dents in the beverage cans, do not constitute a defect and therefore do not cause any warranty rights of the customer.
8.5. If the seller detects that the returned goods are actually defective according to § 434 German Civil Code, the seller shall reimburse the customer for the costs of the reshipment, but not for the original delivery costs, as these would also have been incurred in case of a defect-free delivery.

Data Liability and limitation period of warranty
9.1. The seller is liable for intent and gross negligence. Further, the seller is liable for the negligent breach of obligations, whose fulfillment is essential to enable the ordinary implementation of the contract, whose breach jeopardizes the achievement of the purpose of the contract and on whose compliance you as a customer may rely on regularly. In the last-mentioned case, the seller is only liable for the foreseeable, typical contractual damage. The seller is not liable for slight negligent breach of other obligations than those mentioned in the above sentences.
9.2. The abovementioned exclusions of liability do not apply in case of damage of life, body and health. The liability pursuant to the product liability law remains unaffected.
9.3. The seller is not liable for constant and continuous availability of the online trading system.
9.4. The customer shall not be entitled to terminate the contract due to a delay in delivery, provided that the delay occurred due to an unforeseeable, unavoidable and non-culpable event beyond the control of the parties and for which the seller is not responsible (for example, but not limited to, natural events, war, riots, strikes, natural disasters or embargoes).

Data privacy
Please refer to our privacy policy for information about the processing of personal data.

July 29, 2025, Version 1.3

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Terms & Conditions